Customer Service In 2024 In Usa. It's never been more important — or more difficult — to build a great customer experience. Community is a 24/7 support that can help you achieve your goals inside qbo.

Cx north america is a forrester contact centre event focused on scaling the customer experience (cx) function and integrating customer insights across the ecosystem to deliver outcomes. Hubspot surveyed 1,400 customer service leaders to find out what challenges they’re facing, their goals, and how they use technology to deliver excellent customer service.